Shipping policy

Shipping Policy

At Southern Grounds Coffee Co., we work hard to get your coffee to you quickly and safely.

Order Processing

Orders are typically processed within 2–5 business days after purchase. During holidays, promotions, or high-volume periods, processing times may be slightly longer.

Shipping Times

Delivery times vary based on your location and the shipping carrier selected at checkout. Once your order ships, you will receive tracking information by email.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated during promotions or special offers.

Delays

While we do our best to ensure timely delivery, Southern Grounds Coffee Co. is not responsible for delays caused by carriers, weather, holidays, or events outside our control.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Damaged or Missing Packages

If your order arrives damaged or appears lost in transit, contact us within 7 days of delivery or expected delivery at:

southerngroundscoffee.contact@gmail.com

We’ll do our best to make it right.

Questions

For any shipping questions, contact: